Piont Cook Salon

Privacy Policy

The Non-Refundable Booking Fee Policy
To secure an appointment, I require a non-refundable booking fee. This fee will be discounted off the cost of your treatment. Payment is made when you initially book, either by PayPal or bank transfer (if over the phone/online) or also in cash in person if you prefer.

The 24/48 Hour (or more) Cancellation Notice Policy
I require at least 24/48 hours notice for any clients that need to cancel. If you cannot provide this notice it will result in the loss of your booking fee. This policy is set as I would not be able to refill the cancelled slot in under 24/48 hours.

Sickness Policy
lf you, or someone within your household, has become unwell and/or has a contagious illness, please contact me as soon as possible to reschedule your appointment.

The Client Lash Hygiene Policy
I'd like to give every available minute possible to applying your lashes. So please arrive at your appointment, whether it is for an infill or full set, with NO eye makeup on. Eye makeup can affect lash extensions and removing it takes up time and eats into the slot you have paid for.

The Early/Late Policy
Please arrive at your appointment on time. If you arrive early, please wait until your allocated slot as I may be with another client, preparing for your appointment or even tending to personal matters. If you are late, please note that the time will come out of your allocation which may result in less lash coverage.

The No Audience Policy
Due to my insurance, children and/or pets are not allowed. Also, because of the size of my lash room, unless prearranged, friends and family members are not permitted during your appointment.
The Infilling Other Technicians Work Policy
Due to the high quality of products I use, I will not infill another technicians work. A removal and full set would be required in this instance.

Contact Us

We ask that you give us 24 hours notice if you need to cancel your appointment.

We love our customers, so feel free to visit during normal business hours.

Message us on WhatsApp

lashqueencoco.com

Point Cook Victoria 3030, Australia

TEL@ 0490 -945 -403 EMAIL@ lashqueencoco@gmai.com

Hours

Open today

10:00 am – 02:00 pm